Patient Representatives
Assist patients in obtaining services, understanding policies and making health care decisions.
Tasks Include:
- Explain policies, procedures, or services to patients using medical or administrative knowledge.
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
- Interview patients or their representatives to identify problems relating to care.
- Refer patients to appropriate health care services or resources.
- Collect and report data on topics such as patient encounters and inter-institutional problems, making recommendations for change when appropriate.
- Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
- Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
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The data sources for the information displayed here include: O*NET™ 16.0; US Department of Labor (BLS); Virginia Workforce Connection.
Projections Quick View:
Virginia: +14.1%
National: +12.6%
Education
Bachelor's Degree
Job Zone:
Four: Considerable Preparation Needed
Income Range:
Mid Range ($28,000 - $35,999)
Median Earnings:
National
$30,870.00
State
$31,170.00
Regional
