General and Operations Managers
Tasks
Core Tasks Include:
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Manage staff, preparing work schedules and assigning specific duties.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Oversee activities directly related to making products or providing services.
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
- Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Supplemental Tasks Include:
- Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
- Manage the movement of goods into and out of production facilities.
- Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
- Direct non-merchandising departments of businesses, such as advertising or purchasing.
- Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.
- Plan store layouts or design displays.
Tasks Include:
- Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
The data sources for the information displayed here include: O*NET™ 16.0.
