General and Operations Managers

Work Activities

%	Subject	Description
84.25	Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
78.00	Making Decisions and Solving Problems	Analyzing information and evaluating results to choose the best solution and solve problems.
77.25	Scheduling Work and Activities	Scheduling events, programs, and activities, as well as the work of others.
77.25	Coordinating the Work and Activities of Others	Getting members of a group to work together to accomplish tasks.
73.25	Monitor Processes, Materials, or Surroundings	Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
72.75	Monitoring and Controlling Resources	Monitoring and controlling resources and overseeing the spending of money.
72.00	Selling or Influencing Others	Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
70.75	Communicating with Persons Outside Organization	Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
70.50	Establishing and Maintaining Interpersonal Relationships	Developing constructive and cooperative working relationships with others, and maintaining them over time.
68.50	Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
67.50	Judging the Qualities of Things, Services, or People	Assessing the value, importance, or quality of things or people.
67.00	Interacting With Computers	Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
66.25	Performing Administrative Activities	Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
66.25	Identifying Objects, Actions, and Events	Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
66.00	Organizing, Planning, and Prioritizing Work	Developing specific goals and plans to prioritize, organize, and accomplish your work.
65.75	Resolving Conflicts and Negotiating with Others	Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
65.00	Thinking Creatively	Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
64.00	Developing and Building Teams	Encouraging and building mutual trust, respect, and cooperation among team members.
63.50	Evaluating Information to Determine Compliance with Standards	Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
63.00	Interpreting the Meaning of Information for Others	Translating or explaining what information means and how it can be used.
62.25	Analyzing Data or Information	Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
62.00	Guiding, Directing, and Motivating Subordinates	Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
61.50	Updating and Using Relevant Knowledge	Keeping up-to-date technically and applying new knowledge to your job.
60.25	Coaching and Developing Others	Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
59.00	Inspecting Equipment, Structures, or Material	Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
59.00	Estimating the Quantifiable Characteristics of Products, Events, or Information	Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
57.75	Performing for or Working Directly with the Public	Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
57.25	Documenting/Recording Information	Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
56.50	Training and Teaching Others	Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
56.50	Provide Consultation and Advice to Others	Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
56.50	Staffing Organizational Units	Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
55.50	Developing Objectives and Strategies	Establishing long-range objectives and specifying the strategies and actions to achieve them.
55.00	Processing Information	Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
52.00	Assisting and Caring for Others	Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

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The data sources for the information displayed here include: O*NET™ 16.0.